En Q2BSTUDIO, respondemos a la pregunta: ¿Cómo puedo obtener soporte técnico para software de escritorio personalizado? Nuestro equipo ofrece asistencia multicanal para aplicaciones a medida y software a medida diseñados exclusivamente para su organización. Este tipo de software se adapta a sus procesos exactos y se integra con ERP, CRM y otras herramientas. Contamos con un portal de tickets con tiempos de respuesta SLA, chat, correo electrónico y líneas telefónicas en horarios ampliados, así como escalamiento prioritario a ingenieros para incidentes de alta gravedad. Además, proporcionamos una base de conocimientos, foros comunitarios, revisiones trimestrales de negocio y chequeos proactivos. Como especialistas en inteligencia artificial, ciberseguridad, servicios cloud AWS y Azure, servicios de inteligencia de negocio y Power BI, nuestros equipos de soporte se asignan a cada cliente para garantizar una asistencia transparente y orientada a resultados. También ofrecemos inteligencia artificial para empresas y agentes IA que potencian sus operaciones.
¿Cómo puedo obtener soporte técnico para software de escritorio personalizado?
Soporte técnico especializado para software de escritorio personalizado. Soluciones rápidas y eficientes para tu negocio.
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OUR SERVICES
How we can help you
Artificial intelligence
AI agents, chatbots, and intelligent assistants that automate tasks and serve your customers 24/7 to improve the efficiency of your business.
More info →Software Development
Web, mobile and desktop applications, intranets, e-commerce, SaaS and management platforms designed for the specific needs of your company, with accessibility and best practices included.
More info →Cloud services
Migration, infrastructure, landing zones, networks, managed databases, scalable hosting and security in Microsoft Azure and Amazon Web Services so that your business grows according to the capacity you need.
More info →Cybersecurity and pentesting
Security audits, penetration testing and protection of applications, data and infrastructure on-premise and cloud. Ethical hacking and support in regulatory compliance (ENS, ISO 27001, GDPR) without promising certification.
More info →Business Intelligence
Operational reporting and predictive analytics with Power BI and Microsoft Fabric: we integrate your sources, design dashboards and KPIs and turn your data into informed decisions.
More info →Process automation
We automate repetitive tasks and connect your applications with n8n (open-source, self-hosted), Power Automate (Microsoft 365), Make or RPA, eliminating manual work. If you need AI agents, you'll find them in our AI hub.
More info →Training for companies
We train your teams in technology with criteria: web development, databases, Git, best practices and security, automation with n8n, artificial intelligence for companies and creation of AI solutions with Microsoft Foundry (formerly Azure AI Foundry).
More info →Code Auditing
We audit the code that you, your team or an AI create: we tell you what is good and what to improve, we secure it and make it ready for production, with evidence for ENS, ISO 27001, GDPR, NIS2 and DORA.
More info →Conversational avatars with AI
We create conversational avatars with AI – digital humans with a face and voice – for B2B cases: internal training, retail, events and customer service. They are not text chatbots or multimedia content; they are visual interlocutors with the knowledge of your company.
More info →Online Marketing and AI
Paid media, technical SEO, GEO/AEO, email marketing, landing/CRO and analytics: we capture useful demand and measure results without promising positions.
More info →AI Governance, Security, and Responsible Operation
We help inventory, control, and professionalize AI applications, automations, and agents without slowing down teams' ability to innovate.
More info →
Do you have a project in mind?
Tell us your vision and we'll turn it into a software solution. Whatever the scope, we make your idea real.