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Privacy Policy
USER INFORMATION
DISEÑO Y DESARROLLO DE PROYECTOS Q2B, S.L., hereinafter CONTROLLER, is responsible for the processing of the User's personal data and informs the User that this data will be processed in accordance with the provisions of the current regulations on the protection of personal data, Regulation (EU) 2016/679 of 27 April 2016 (GDPR) on the protection of natural persons with regard to the processing of personal data and the free circulation of these data and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights, for which you are provided with the following information on the processing:
WHAT PERSONAL INFORMATION DO WE PROCESS?
1. We collect personal information when:
- Fill out the contact form.
- Contact us through the email and/or telephone number provided.
2. The personal information we collect includes:
Your first and last name and contact details (phone number and email). In addition, and where legally possible, we may combine the information we maintain with information about you or your interests, socio-demographic status, online identifiers, and current contact details collected by third parties, such as marketing agencies and public sources. In order to perform market segmentations. We may need to collect certain personal information in compliance with a legal obligation that, if you do not provide to us, we may not be able to comply with or may delay in complying with it.
FOR WHAT PURPOSE DO WE PROCESS YOUR DATA?
- Commercial communications about our own products and services.
- Resolve user doubts.
CONSERVATION
They will be kept for as long as there is a mutual interest to maintain the purpose of the processing and when it is no longer necessary for this purpose, they will be deleted with appropriate security measures to guarantee the pseudonymization of the data or the total destruction of the same.
RIGHTS THAT ASSIST THE USER:
Right to withdraw consent for processing at any time.
The right of access, rectification, portability and deletion of your data and the limitation or opposition to its processing.
The right to lodge a complaint with the supervisory authority (www.agpd.es) if you consider that the processing does not comply with current regulations.
Contact details with our Data Protection Officer (DPO) to be able to exercise your rights:
DESIGN AND DEVELOPMENT OF PROJECTS Q2B, S.L.
PLAÇA GAL· THE PLACIDIA 1-3
BARCELONA 08006
T (+34) 93 220 80 08
F (+34) 93 520 78 11
MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER
Users, by entering data in the mandatory fields of the contact form, via email or telephone; You expressly, freely and unequivocally accept that your data is necessary to attend to your request by the provider.
The User guarantees that the personal data provided to the CONTROLLER is true and is responsible for communicating any modification to these.
The RESPONSIBLE party expressly informs and guarantees users that their personal data will not be transferred to any other third party. And that whenever any other type of transfer of personal data is made, the express, informed and unequivocal consent of the Users will be previously requested. In the event that not all the data is provided, it is not guaranteed that the information and services provided will be completely adjusted to your needs.
SECURITY MEASURES
That in accordance with the provisions of the current regulations on the protection of personal data, the RESPONSIBLE PARTY is complying with all the provisions of the GDPR and LOPDDD regulations for the processing of the personal data for which it is responsible, and manifestly with the principles described in Article 5 of the GDPR and Article 4 of the LOPDDD, by which they are processed in a lawful, loyal and transparent manner in relation to the interested party and adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.
The CONTROLLER guarantees that it has implemented appropriate technical and organisational policies to apply the security measures established by the GDPR and the LOPDDD in order to protect the rights and freedoms of Users and has communicated to them the appropriate information so that they can exercise them.
UNDER WHAT LEGAL BASES DO WE PROCESS YOUR PERSONAL INFORMATION?
There are different legal bases under which we process your personal information. We will use your personal information in the following situations:
Where it is necessary for the fulfilment of our legitimate interests or those of the organisation with which we have shared your personal information and we have ensured that your personal information and your rights in relation to it are protected. For example, we may rely on this legal basis if we use your personal information to: understand and improve our services and/or market strategies; for research purposes; to administer and improve our relationship with you and to manage our company; to help discover which information, products and services are most likely to be of interest to you; personalize your experience of our products and services; to ensure that our services are delivered and used in accordance with the law and the terms and conditions that apply to them; and where necessary to protect or defend our rights or property or those of third parties, or to detect, prevent, or manage fraud, safety, security, or privacy situations.
When we consider that it is necessary to process your personal information to comply with a legal or regulatory obligation, among others, in order to comply with the regulations governing the legal obligations of the distributor and the marketer in force at any given time, including those relating to the placing on the market of services, the protection of consumers and users, product safety, retail trade regulation, provision of services, customer service, environmental and other international (including that of the European Union), state and regional regulations on the aforementioned matters.
In specific circumstances, when we believe it is necessary to protect someone's safety or vital interests.
In specific circumstances, we may need to use your personal information for purposes in the public interest.
To send you commercial communications by email or text message with your consent, without prejudice to the foregoing. Where we rely on your consent to use your personal information, you will have the right to withdraw it at any time.
INTERNATIONAL TRANSFERS OF YOUR PERSONAL INFORMATION
Your personal information will be processed in accordance with Spanish and European Union regulations, and may be transferred within the European Economic Area ("EEA"), as well as to other countries outside the EEA (including the United States of America and China). Countries to which we transfer your personal information may not be considered by the European Union Commission to ensure an adequate level of protection for your personal information. Therefore, when we transfer your personal information outside the EEA, we will put in place appropriate measures and safeguards, in accordance with our legal obligations, to ensure that your personal information is adequately protected, regardless of the country to which it is transferred. These safeguards may include obtaining contractual commitments from any third party, so that your personal information is protected by security measures that are equivalent to those that apply to your personal information when you are in the EEA.