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Amazon — Plataforma global de gestión de permisos de trabajo y acceso de proveedores

Development of a custom application for the management of work permits in Amazon facilities, aimed at controlling suppliers, operators, access, documentation, security measures and job validation. The platform allows you to manage requests, approve permits, validate security requirements, register digital signatures from tablets and control supplier access for maintenance, repair, installation and other operational work at sites in Europe and other global points.

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The challenge

Control supplier access and ensure security in global facilities

Amazon needed a tool capable of centrally managing work permits from third-party vendors at its facilities.

The challenge was to control the entire process before and after the entry of a supplier: application for the permit, validation of the company, assignment of operators, review of documentation, verification of security measures, approval of access, execution of the work and closure of the permit.

In addition, the solution had to be able to be used in different centers, both in Europe and in other global points, maintaining common criteria of security, traceability and compliance.

It was also necessary to facilitate work in the plant through tablets, allowing permissions to be reviewed, data to be recorded, access to be validated and digitally signed from the operating centre itself.

The objective was to build a robust, secure and scalable platform to control access, reduce risks and leave a complete record of each intervention carried out by suppliers.

The solution

A comprehensive platform for permissions, vendors, access, and security

  • Work permit management
  • Supplier access control
  • Assignment of operators
  • Security Validation
  • Document management
  • Digital signature from tablets
  • Access via QR or digital pass
  • Global visibility by centers

KEY FEATURES

What the app can do

  • Permit Application

    System to create work requests indicating supplier, center, area, type of intervention, dates, times, operators and necessary documentation.

  • Approval workflow

    Validation flow to review permissions, approve access, request changes, or block non-compliant requests.

  • Supplier management

    Registration, validation and monitoring of external suppliers, with documentation, status, associated permits and authorized personnel.

  • Operator control

    Assignment of workers to each permit, identity validation, authorized access, and linkage with supplier or external company.

  • Safety checklists

    Review of safety requirements, risk assessments, mandatory documentation, and preventive measures prior to executing the work.

  • Digital signature

    Signing of permissions, validations and records from tablets, leaving traceability of the person in charge, date and status of each approval.

  • Document management

    Centralized repository to store documentation, certificates, evidence, authorizations, access logs and histories.

  • Access Control

    Generation of digital passes or QR codes to allow entry only to authorized suppliers and operators.

  • Reporting and auditing

    Reports on approved, pending, rejected, expired permits, active vendors, compliance, and activity by site.

  • Multi-centre management

    Manage permissions and access across facilities, regions, and countries from a unified platform.

Gallery

Inside the product

PROCESS

How we did it

  • Analysis and definition

    We understand your challenge, requirements and goals to define the scope.

  • UX/UI design

    We prototype the experience and the design of each screen.

  • Development

    We build the software with secure, robust and scalable technology.

  • Testing (Q&A)

    We validate quality, performance and security before release.

  • Launch and support

    Go-live and ongoing product evolution.

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